SHIPPING POLICY

A Legal Disclaimer

Thank you for shopping with Antica Projects Market. Due to the unique size, weight, and nature of antique and vintage furniture, shipping costs are calculated based on location, item dimensions, weight, and delivery requirements.

1. Shipping Rates

Shipping costs are not fixed and will vary depending on:

Delivery location
Item weight
Item dimensions
Packaging requirements
Freight or courier service needed
White-glove or specialty handling (if requested)

Shipping fees will be:

Calculated at checkout or
Provided via custom shipping quote for large or oversized items

For items requiring freight delivery, we may contact you after purchase to confirm final shipping costs before dispatch.

2. Processing Time

All orders are processed within [3–7 business days] unless otherwise stated.

For large furniture pieces requiring freight coordination, processing may take longer. Customers will be notified if additional time is required.

3. Delivery Methods

Depending on size and destination, items may be shipped via:

Standard parcel courier
Freight carrier
White-glove delivery service

Freight & Large Item Delivery

Large or heavy items may be delivered via freight service. Please note:

Freight deliveries are typically curbside unless white-glove service is selected.
Customers are responsible for ensuring access to the delivery location.
Someone must be available to receive and inspect the item upon delivery.

4. White-Glove Delivery (If Available)

For select items and locations, white-glove delivery may be offered at an additional cost. This service may include:

In-home delivery
Room-of-choice placement
Packaging removal

Availability depends on location and item size.

5. Shipping Locations

We currently ship to:

Within Australia

International shipping rates are calculated based on destination, customs requirements, and freight carrier rates.

Customers are responsible for any customs duties, import taxes, or additional fees imposed by their country.

6. Delivery Timeframes

Estimated delivery times vary based on location and shipping method:

Standard parcels: [3–10 business days]
Freight shipments: [1–4 weeks depending on region]

Delivery times are estimates and not guaranteed.

7. Inspection Upon Delivery

Due to the nature of antique furniture:

Please inspect all items immediately upon delivery.
Any visible damage must be noted with the carrier before signing.
Claims for shipping damage must be reported within 48 hours of delivery.

Failure to report damage within this timeframe may void eligibility for claims.

8. Failed Deliveries & Redelivery Fees

If delivery fails due to:

Incorrect address
Inaccessible location
No one available to receive the item

Additional redelivery or storage fees may apply and will be the responsibility of the customer.

9. Shipping Delays

While we strive to ensure timely delivery, delays may occur due to:

Weather
Carrier delays
Customs clearance
High shipping volumes

Antica Projects Market is not liable for delays outside of our control.

10. Contact Us

For shipping questions or custom delivery quotes, please contact:

Antica Projects Market
Email: info@antica-projects.com